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Thornemere for business

Pest, drainage, ecology, roofing & bee-proofing — one company for your estate.

Five specialist brands under one accountable company. One contract, one SLA and one consolidated invoice — with reporting your auditors will accept. Directly employed teams, trading since 2008.

As featured on

ITV BBC Four BBC Local Radio Daily Mail Daily Mirror Surrey Advertiser Country Times

What our clients say

Trusted by estates, homeowners & commercial sites.

★★★★★

Bees and dripping honey — cleared and cleaned up

“I had bees in my unused chimney and honey started to drip down and smell. I called Beegone who took some of the chimney apart and removed the bees and the comb and cleaned up the mess.”
Ann
Beegone · Verified Reviews.io
★★★★★

We called three companies — Beegone delivered

“We had bees getting in our home which was horrific for us. We called 3 companies… we wanted a professional job done. Thank you Beegone, I would recommend and use again!”
Dr. Simon Harding
Beegone · Verified Reviews.io
★★★★★

Vermin in the loft — sorted, and kept informed throughout

“Joel & Andrea both did an excellent job when we found we had vermin in our loft. They fitted a non-return valve and cleared the loft, kept us informed of what they were doing, and have solved the problem for us.”
Jonathan Brown
PGH Pest Prevention · Verified Google review

Pre-qualified, not just presentable

Constructionline Gold member
Constructionline GoldPre-qualified to the Common Assessment Standard — ready for your approved-supplier list.
CHAS accredited contractor
CHAS accreditedHealth & safety pre-qualification accepted across UK supply chains.
SMAS Worksafe / SSIP accredited
SMAS Worksafe · SSIPSSIP-recognised — the health & safety module of your supplier pre-qualification is met.
Acclaim SSIP accreditation
Acclaim accreditedIndependently assessed to the SSIP health & safety standard.
ISO 9001 certified
ISO 9001An independently audited quality-management system.
IEMA member
IEMAEnvironmental management to a recognised professional standard.
DBS checked
DBS-checked teamsDirectly-employed, DBS-checked technicians — cleared for schools, healthcare & occupied estates.
Natural England licensed
Natural England licensedProtected-species survey, mitigation & licensing for development & BNG.
NPTA member
NPTA memberRegistered with the National Pest Technicians Association — professional, qualified pest control.
BBRA member
BBRA memberBritish Bee Removers Association — bona-fide live bee removal, never extermination.
Checkatrade approved
Checkatrade-vettedA vetted, independently reviewed member — read the reviews →

Accreditations held across our specialist divisions. Thornemere Ltd · registered in England & Wales, company no. 09269881 · trading since 2008.

One company, five specialist brands

Why one company beats five suppliers.

Most sites juggle a different supplier for pests, bees, drains, ecology and roofs — five contracts, five invoices, five people to chase. Thornemere is one company across all five, so you replace them with a single relationship — and one company that owns the outcome.

The Thornemere-liveried pickup — one company across five specialist divisions
01
One point of contact

One team that knows your sites — not a different call centre for every trade.

02
One contract & SLA

A single agreement across every discipline, with response times agreed in your contract.

03
One consolidated invoice

Itemised by division, so finance keeps full cost visibility — billed upfront, monthly, quarterly or annually.

04
Directly employed, managed in-house

We self-deliver ~95% of work with our own employed teams; specialist input like scaffolding is vetted and supervised by us — one chain of accountability, no inter-supplier blame gaps.

A real, employed operation

Our own people. Our own fleet. Managed in-house.

A liveried fleet and qualified, directly-employed teams self-deliver the vast majority of work. Where a specialist is needed — scaffolding, for instance — they're trusted, vetted and managed by us, so the job still gets done properly and on schedule under one accountable contract.

A directly-employed Thornemere technician loading equipment into a liveried company van
Our own directly-employed technicians and a liveried fleet — the people, vehicles and equipment to run a contract from start to finish, with any specialist input vetted and managed in-house.
2008
Trading since
~31
Directly-employed staff
5
Specialist brands
Gold
King's Trust award

Contracts & SLAs

We survey your site, then recommend the right cover.

For the disciplines where prevention matters most, we don't ask you to guess. We survey the site first, assess the risk, and recommend a Bronze, Silver or Gold programme — sized to the building, with response times agreed in your SLA and billing to suit your finance team.

What each programme includes, once we've recommended the right one:

BronzeSilverMost chosenGold
Scheduled visits a year4812
Typically recommended forLower-risk sitesStandard commercial sitesHigh-risk & regulated
Documented visit reports
Client portal access
Response agreed in your SLA
Priority response

Not sure which you need? That's our job. Book a survey and we'll recommend the right programme — scoped to your site and billed upfront, monthly, quarterly or annually. Book a site survey

Audit-ready reporting & client portal

Reporting your auditors will accept.

Every visit is documented to the standard that matters to you — and your team sees it all in one place, on demand.

Reporting to your standard

Coded to the schemes your auditors use

  • Pest — documented to BRCGS & EHO expectations, with site maps, device logs and signed visit reports.
  • Drainage — CCTV surveys coded to the WRc MSCC, with severity grading and traced route plans.
  • Ecology — surveys to UKHab and the statutory Biodiversity Metric for 10% BNG.
booking.bigchange.com/thornemere
The Thornemere client portal — track every job and booking across all your sites, with downloadable visit reports
One secure login, every site — track jobs, see the technician on the way, and download everything your auditors ask for.

A few of the places we work

  • Royal residences
  • Historic palaces & estates
  • Royal Parks
  • Universities
  • National visitor attractions
  • Major housebuilders
  • National facilities & FM providers

Client references available on request.

Selected work

Proof, not promises.

A sample of recent commercial work — anonymised for client confidentiality.

A pest and access problem reached safely from scaffolding on a commercial structure

Commercial & facilities

Access where others couldn't

A pest problem on a hard-to-reach part of a commercial structure had been left untouched. Our own team accessed it safely from scaffolding, traced the cause and resolved it properly — managed start to finish in-house, under one contract.

Outcome — the problem fixed at source and signed off, under one accountable contract.

Crown & Burrow ecologists installing licensed protected-species exclusion mesh on a development site

Development site

Protected species, on schedule

A development was held up by protected species on site. Crown & Burrow surveyed, secured the licence and delivered the mitigation to plan.

Outcome — planning de-risked and the programme kept moving.

Social value you can evidence

Conservation that stands up in a tender.

More tenders are scored on social value — ours is evidenced, not greenwashed.

100%
Honey bee colonies removed alive and rehomed — never sprayed or exterminated.
10% BNG
Biodiversity Net Gain, surveys and mitigation delivered by Crown & Burrow ecology.
~95%
Work self-delivered by our own employed teams — specialist input vetted & managed in-house; your fair-work & modern-slavery answer.
King's Trust Gold Success Award
King's Trust Gold — our founder built Thornemere through it, and still backs skilled trades.

For procurement & facilities teams

The questions you'll be asked.

The answers your procurement, finance and compliance colleagues need — in one place.

People & vetting

Do you use subcontractors?
We self-deliver around 95% of work with our own directly-employed, DBS-checked teams. Specialist elements such as scaffolding go to trusted, vetted partners — but every job is managed, supervised and warranted by us in-house. One chain of accountability, whoever is on site.
Are your staff DBS-checked?
Yes — directly employed and DBS-checked, cleared to work on school, healthcare, care-home and occupied estate sites.

Cover & compliance

Are you insured?
£5mPublic & products liability
£10mEmployers' liability
£500kProfessional indemnity
AXA-underwritten. Certificates available on request.
Can we get RAMS & certificates?
Yes — method statements, risk assessments, COSHH, insurance and accreditation certificates are available on request for your contractor-management system.

Working with us

How does one invoice work across five services?
We're one company — Thornemere Ltd — with five specialist brands. So it's one contract, one renewal date and one consolidated invoice, itemised by division.
Where do you cover?
Nationally for some services, with regional coverage from our Guildford base for others. Tell us your site and we'll confirm.
How quickly do you respond?
Response times are agreed in your SLA and sized to the service and the site — from planned scheduled visits to priority cover.
How does onboarding work?
Survey & risk assessment → tailored programme & RAMS → contract & SLA agreed → mobilisation with portal access → first visit → regular performance reviews.

Commercial enquiries

Request a site survey.

Tell us about your site or portfolio and we'll arrange the right assessment — and a single point of contact for everything that follows.

Direct line0333 567 1223
OfficeHivegrove, Kingscourt, Burrows Lane,
Guildford GU5 9QE

Your enquiry goes straight to our commercial team — we reply within one working day.

What we do

Pest controlCommercial, domestic & heritage premises
Live bee removalHoney bees removed alive & rehomed
Ecology & wildlifeSurveys, mitigation & protected-species licensing
RoofingRepairs, bee-proofing & heritage buildings
DrainageCCTV surveys, unblocking & no-dig repairs
Facilities managementOngoing maintenance & prevention contracts
See all services

Pest control

  • Rats & mice — indoor & outdoor
  • Rodent proofing
  • Wasps & hornets
  • Cockroaches
  • Fleas
  • Bed bugs
  • Carpet moth & beetle
  • Cluster, fruit & drain flies
  • Gnats & midges
  • Ants
  • Moles
  • Woodworm & loft clearance
  • Foxes, rabbits & deer
  • Pigeon & bird control

Live bee removal

  • Honey bee live removal & relocation
  • Bumble bee removal
  • Comb removal & clean-up
  • Bee-proofing
  • Survey-first assessment

Ecology & wildlife

  • Badger surveys (Natural England licensed)
  • Badger mitigation & exclusion
  • Protected-species surveys
  • Ecological licensing
  • Development & planning support

Drainage

  • CCTV drain surveys
  • Drain unblocking
  • High-pressure jetting
  • Rat drain surveys
  • Drain repairs
  • No-dig drain relining

Roofing & property

  • Roof repairs
  • Full roof replacement
  • Bee- & bird-proofing
  • Property maintenance — holes & gaps

Facilities & contracts

  • Prevention contracts — Bronze / Silver / Gold
  • Commercial & residential programmes
  • Scheduled monitoring & reporting
  • Ongoing maintenance contracts
Call us Request a survey